openserve

Telkom is fixing customer mistakes it has been making for years

After years of pervasive complaints about horrible customer service, Africa’s largest fixed-line telephone group — Telkom — is ‘finally’ proving naysayers wrong. By Gugu Lourie Telkom...

South Africans pay the price for a poorly regulated telecoms sector

Telecommunications clearly facilitate economic growth and participation. As such, countries should care about competitive outcomes in this sector. When competition works it can result...

ISPA celebrates 20 years of Internet industry activism

Today marks twenty years since five Internet Industry representatives met at the offices of the The Internet Solution to form the Internet Service Providers’ Association...

Mobile helps boost Telkom earnings

Fixed line revenues are tumbling but mobile has helped spur a jump in earnings at Telkom, the company said in its interim results statement...

Telkom expects higher earnings

Telkom is poised to provide fresh evidence of its turnaround on Monday 16 November, and to detail its further plans to retain and attract...

Fibre market in SA explodes

  The fibre-to-the-home (FTTH) market is now so competitive big telcos are doing all they can - including snapping up smaller competitors - to stay...