The Cape Town Municipality reminds all residents to switch to emailed municipal accounts before 31 December 2025. Submit your email and account number via email or SMS, after the deadline, printed bills will stop, so act now!
Over 452,000 residents have already switched to e-billing, don’t get left behind!
Enjoy instant billing, better record-keeping, and help reduce paper waste.
How to Register:
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Email: Send account number & email to Revenue.Eservices@capetown.gov.za
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SMS: Text details to 31223
Need Help?
No email? Contact:
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Call Centre: 0860 103 089
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Visit a Customer Interaction Centre
“Switch now to avoid last-minute delays and support a greener Cape Town!” – Councillor Siseko Mbandezi, Finance Mayco Member
Why Switch to E-Billing?
- Get bills instantly – pay on time, every time
- Track payments easily – fewer errors
- Access proof of residence anytime
- Cut paper waste – eco-friendly
- Save costs – no postal fees
Register online: capetown.gov.za/e-billing
Got questions? Check our FAQ page for help.
