SqwidNet To Enable Fidelity ADT Security To Deliver Smart Solutions

"The SqwidNet network meets the communications needs of their current and future services, while also reducing the risk of signal jamming," says Phathizwe Malinga, Managing Director at SqwidNet.

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Fidelity ADT chooses SqwidNet to offer Sigfox-enabled smart solutions
Fidelity ADT chooses SqwidNet to offer Sigfox-enabled smart solutions

SqwidNet, the licensed SIGFOX IoT network operator in South Africa, has announced a partnership with Fidelity ADT, which offers 24/7 monitoring and armed response services for private and commercial premises in the country.

The deal will enable Fidelity ADT through SqwidNet to offer Sigfox-enabled smart solutions.

This will also allow Fidelity ADT to improve customer experience, efficiencies and explore new markets and services, ensuring they are continuously improving for their customers.

“The SqwidNet network meets the communications needs of their current and future services, while also reducing the risk of signal jamming,” says  Phathizwe Malinga, Managing Director at SqwidNet.

“Additionally, it will give Fidelity ADT the opportunity to develop new services to take to new markets based on the combination of Fidelity ADT’s inhouse capability and skills.”

SqwidNet was launched in November 2016 and its network currently covers over 85% of the South African population, enabling millions of physical devices to be connected to the digital world.

It is driving innovation through a nation-wide IoT network that is low-cost and low-power.

“Based on the SLA of 99% and the coverage beyond 85% of the population SqwidNet offers, Fidelity ADT will be able to maintain their geographical footprint across South Africa at a lower cost structure and expand on their service offering,” says Malinga.

SqwidNet offers an SLA driven service, with very low power usage which allows battery-powered devices and sensors to last for years and even decades. The network’s deep coverage ensures messages are sent from the device at regular intervals and delivered to the partner’s platform of choice for analysis so that they can act on this accordingly. The manner in which the frequency works, allows for indoor coverage, as well as underground coverage, up to 10 meters.

Fidelity ADT offers 24/7 monitoring and armed response services for private and commercial premises in South Africa.

To offer these services, Fidelity ADT installs a range of intruder alarm panels in homes and businesses across the country. The wireless communication devices that connect these intruder alarm panels to its 24/7 monitoring centers, from both a hardware and airtime point of view, are a significant cost contributor to the total cost of the solution.

“From an airtime point of view, the SqwidNet network gives us a more affordable alternative. Whilst the SqwidNet Internet of Things (IoT) network has definite price benefits, it also meets all our security requirements,” says Carel Wessels, group chief technology officer of the Fidelity Security Group.

“Since we were unable to source suitable hardware, we embarked on a development program to put together a very unique wireless communication device that operates on the SqwidNet network and meets our affordability, security and service requirements,” he said.

“In our field testing, the new wireless communication solution based on the SqwidNet network and custom developed hardware, absolutely exceeded all expectations and plans are now underway to enter full-scale manufacturing. Soon Fidelity ADT will be installing these new devices in customer premises.”

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