Vodacom Develops A Smart Citizen App Called My Ekurhuleni App

Through this initiative, Vodacom is essentially bringing government closer to the people.

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Dinah Kheswa
Vodacom, managing executive for Vodacom Business Public Sector, Dinah Kheswa

Vodacom in partnership with the Ekurhuleni Municipality is making use of technology to promote active citizenry communication.

Vodacom Business has developed a Smart Citizen App called My Ekurhuleni App.

The mobile solution will amongst other matters provide the municipality with a real-time two-way communication engagement platform with citizens to report and resolve service delivery issues from water to sanitation.

Through this app citizens across municipality will now be able to use their mobile devices to report service delivery issues via a USSD (*134*674#) option for feature phones and through a mobile app for smart phones.

“We have successfully introduced the citizen app platform in the Eastern Cape where it is making a real difference in service delivery and we are confident that it will be similarly well received in Ekurhuleni,” says Vodacom, managing executive for Vodacom Business Public Sector, Dinah Kheswa.

2 COMMENTS

  1. Well done Vodacom and my proud Municipality (City of Ekurhuleni) for entering into this worthwhile partnership, i hope to do my bit and share the app with my family members, neighbours, work colleagues, church members and the community i work with.

    Keep up the good work!!!! bringing citizens closer to the municipality.

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