Droid Life reported on Thursday that you simply give Google Assistant a place and time you want booked, then your Assistant will make a call to the business on your behalf.
Whether you’re booking a table at your neighbourhood sushi joint or trying to schedule a last-minute haircut before your big event, sometimes you just need to pick up the phone to get something done. Here’s a look at a new feature we’re developing for the Google Assistant that uses advancements in AI to help you get things done over the phone.
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You’ll also notice that Duplex sounds very human, even inputting “um” into sentences and pauses when it’s thinking.
At the start of a call, your Assistant will now identify itself as Google Assistant and will also notify the 3rd-party that the call is being recorded, according to Droid Life. This should get Google past any privacy advocates, not that they’re a bad thing.
Droid Life added that Google said we’re still a long way from Duplex.
Here’s exactly what Google said.
“We’re actually quite a long way from launch, that’s the key thing to understand. This is super-early technology, somewhere between technology demo and product. We’re talking about this way earlier than we typically talk about products.”
CNET also reported that the search giant said it’s beginning public testing of the software, which debuted in May and which is designed to make calls to businesses and book appointments. Duplex instantly raised questions over the ethics and privacy implications of using an AI assistant to hold lifelike conversations for you.