NCR, a New York-listed omni-channel solutions provider, wants to redefine the banking experience by bringing solutions that change the way consumers interact with the ATM forever.
The company has launched NCR SelfServ 80 Series as part of its new family of ATM solutions.
Built-in video banking also enables financial institutions to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM.
This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be.
NCR is currently the only company that can offer video banking fully integrated in one ATM platform. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network.
With the new ATM family, NCR will build on this position by helping financial institutions redefine the banking experience and changing the way consumers interact with the ATM forever.
The NCR is the leading ATM manufacturer in South Africa, according to Retail Banking Research.
The company said through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution.
A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.
“ATM is the ideal touchpoint to integrate physical and digital banking channels to create the connected experience that customers are looking for today,” said Wael El Aawar, vice president of Financial Services, Middle East and Africa at NCR Corporation.
“This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a new way to realize omni-channel transformational strategies.”