Modern shopper with Black Friday paperbag going in the mall
Modern shopper with Black Friday paperbag going in the mall (Photo Credit: www.shutterstock.com)

The Takealot.com website suffered technical issues in the early hours of Friday creating an extended outage during the morning of Black Friday.

After several shoppers complained on Twitter and Facebook, South Africa’s biggest online retailer attributed the blackout to heavy traffic.

“The @TAKEALOT website and apps are temporarily down due to overwhelming volumes. We’re working hard to resolve the issue and we hope to have the site operational as soon as possible. We apologise for any disappointment and we’ll have you back shopping ASAP,” Takealot said on its Twitter feed.

Takealot
Takealot

The  website continues to face challenges, as it is still down and users unable to purchase items they’d selected for Black Friday.

The company’s Twitter handles continues to provide updates:

 

<blockquoteclass=”twitter-tweet” data-lang=”en-gb”>

Sorry for all the slow loading experienced during our first hour live tonight – we’re steadying the ship and getting as many of you back online and through to checkout ASAP. Thanks for being so patient. pic.twitter.com/k1stQYbELd

— takealot(@TAKEALOT) 23 November 2017

Shoppers were disappointed and reacted on Twitter:

<blockquoteclass=”twitter-tweet” data-lang=”en-gb”>

Sorry for all the slow loading experienced during our first hour live tonight – we’re steadying the ship and getting as many of you back online and through to checkout ASAP. Thanks for being so patient. pic.twitter.com/k1stQYbELd

— takealot(@TAKEALOT) 23 November 2017

<blockquoteclass=”twitter-tweet” data-lang=”en-gb”>

#TakeAlot should change their name to #TakeNothing or #TakeaLittle 🤦‍♂️🤦‍♂️ cause I couldn’t buy anything as their site crashed seconds after 00:00 #BlackFriday https://t.co/71Ih2nSJq8

— Ricardo Mackenzie (@ricardomackenzi) 23 November 2017

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